Fire, Smoke & Soot Damage Restoration
Fire, under any circumstance, is devastating. We handle each job with care, integrity and respect; we understand your most precious assets may be damaged and irreplaceable. We are here for you and will go above and beyond to make the restoration process as easy on you as humanly possible.
What we provide:
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Immediate response to emergency situations.
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We scope out the extent of damage, limiting any further other damage to property. We check for water damage in your structure and contents by using moisture sensors, meters.
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Content restoration – inspect, sort, decontaminate, clean, pack, store, and inventory contents.
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Furnace and duct cleaning & sanitizing.
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Cleaning and deodorizing – walls, ceilings, fixtures, appliances, floor coverings, window coverings and cabinets affected.
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Ozone machine – to disinfect and deodorize all affected areas.
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Insurance claims handled promptly, ethically and efficiently.
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The final inspection of the finished restoration job, and the signing of Certificate of Completion and Satisfaction with property owner.
We do fire board-ups 24/7, to protect your home, to the complete restoration of personal residences. If you need someone you can trust, as so many others have in times of need, call New Image & Design today.
Do’s and Dont’s of Fire and Smoke Damage
Things you Should do
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Limit the movement and keep hands clean in the structure to prevent soot particles from being permeated into carpet, upholstery, walls and woodwork causing more damage.
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Clean and protect chrome trim on kitchen appliances, bathroom faucets, tub fittings, cupboard handles etc. with a light coating of vaseline or other oil.
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Remove pets (especially birds) to a clean environment.
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Open windows for ventilation.
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Empty freezer and refrigerator completely if electricity is off; prop doors open and wash plants with water on both sides of leaves (water softner helps).
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Blow off or brush vacuum loose smoke particles from upholstery, drapery and carpet.
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Pour antifreeze in toilet bowls and sinks and tubs to prevent freezing if heat is off in winter. Call plumber to drain heating system if heat is off in winter.
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Change furnace filter.
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Tape double layers of cheese cloth over air registers.
Things you Should Not do
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Wipe or wash walls, ceilings or other absorbent surfaces.
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Use upholstered furniture.
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Use exposed food items or canned goods which have been subjected to excessive heat.
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Use television, stereos or electrical appliances until cleaned & checked.
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Send smoked garments to an ordinary dry cleaner – may set smoke & odor.
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Use do-it-yourself home carpet or upholstery cleaners.
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Turn on ceiling fixtures if ceiling is wet – wiring may be damaged.